Computer Troubleshooting & Cleanup
Help for Windows and Mac computers that are slow, cluttered, or not working as they should.
- Slow computer troubleshooting and performance cleanup.
- Windows updates, setup, settings, and basic optimization.
- Software errors, startup problems, freezing, and pop-ups.
- Microsoft 365, email, browser, and account troubleshooting.
- Honest guidance on whether to repair, upgrade, or replace the device, read the older-laptop guide.
View complete computer repair service details.
Printer & Scanner Setup
Printer problems are one of the most common reasons people call. I help get printers, scanners, and computers working together again.
- Wireless printer setup and connection troubleshooting.
- Printer offline errors, driver issues, and test prints.
- Scanner setup for home users and small businesses.
- Help connecting printers to laptops, desktops, phones, and tablets.
- Plain-English explanation of what went wrong and how to avoid it.
View complete printer and scanner help details.
Wi-Fi & Network Help
Good Wi-Fi matters for work, streaming, phones, tablets, smart TVs, printers, and cameras.
- Router and modem troubleshooting.
- Wi-Fi dead zones, weak signal, and connection dropouts.
- Mesh Wi-Fi setup for larger homes or problem areas.
- Secure Wi-Fi settings, passwords, and guest network guidance.
- Smart TV, streaming device, and home office connection support.
View complete Wi-Fi and network support details.
Phone, Tablet & New Device Setup
New tech should make life easier. I can set up the device correctly from the start and show you how to use it.
- iPhone, Android, iPad, tablet, laptop, and desktop setup.
- Photo, contact, document, and file transfer from old devices.
- Email, iCloud, Google, Microsoft, and OneDrive setup.
- App installation, accessibility settings, and personalized walkthroughs.
- One-on-one coaching so you feel comfortable using the device.
Data Transfer & Backup Help
I help move, organize, and protect important files, photos, and documents.
- Transfer files from an old computer to a new computer.
- Move photos and documents to an external hard drive.
- Set up OneDrive, Google Drive, iCloud, or local backup options.
- Basic file recovery attempts when a device or drive is still accessible.
- Referral guidance if advanced clean-room recovery is needed.
Security, Scam Prevention & Account Safety
A strange pop-up, email, or fake support call can be stressful. I can check what happened and help you secure the device and accounts.
- Review suspicious pop-ups, emails, links, and account activity, see the fake-popup safety guide.
- Malware scans and basic security checks.
- Password cleanup and password manager guidance, including Bitwarden.
- Two-factor authentication setup for important accounts.
- Privacy settings, safer browsing habits, and scam awareness coaching.
View complete virus removal and scam help details.
Patient Senior Tech Support
Patient, plain-English help for older adults who want to feel more comfortable with their tech.
- No jargon, judgment, or rushed explanations.
- Help with phones, tablets, computers, email, printers, and video calls.
- Step-by-step guidance for common daily tasks.
- Optional simple notes or cheat sheets for repeatable steps.
- Support for adult children helping a parent get reliable local help.
Small Business Tech Support
On-site tech help for small offices, solo workers, shops, and local businesses.
- Workstation setup, cleanup, and troubleshooting.
- Office printer and scanner support.
- Wi-Fi, router, and basic network troubleshooting.
- Email, Microsoft 365, account, and file organization help.
- Security basics, scam awareness, and backup guidance.
Electronics Recycling & Free E-Waste Pickup
Free scheduled pickup is available for approved electronics in Wallingford, Durham, Cheshire, North Haven, and Meriden.
- Computers, laptops, phones, tablets, drives, cables, and many accessories.
- Advance confirmation for monitors, printers, scanners, batteries, and larger items.
- Clear options to keep, erase, or remove data-bearing storage before recycling.
- View accepted items, pickup boundaries, and data-safety guidance.