Wallingford, CT On-Site Tech Services

Computer Repair & Tech Support for Homes and Small Businesses

SilverTech Assist LLC provides patient, on-site tech help for homes and small businesses. I help with slow computers, printers, Wi-Fi, device setup, accounts, security, and other common problems in Wallingford and nearby towns.

BBB Accredited • Wallingford Local • Clear Hourly Rates Before Scheduling

Service Menu

On-Site Tech Help Built Around Real Problems

This is not a drop-off shop or rushed remote support. I come to your home or small business and check the problem where it happens.

Computer Troubleshooting & Cleanup

Help for Windows and Mac computers that are slow, cluttered, or not working as they should.

  • Slow computer troubleshooting and performance cleanup.
  • Windows updates, setup, settings, and basic optimization.
  • Software errors, startup problems, freezing, and pop-ups.
  • Microsoft 365, email, browser, and account troubleshooting.
  • Honest guidance on whether to repair, upgrade, or replace the device, read the older-laptop guide.

View complete computer repair service details.

Printer & Scanner Setup

Printer problems are one of the most common reasons people call. I help get printers, scanners, and computers working together again.

  • Wireless printer setup and connection troubleshooting.
  • Printer offline errors, driver issues, and test prints.
  • Scanner setup for home users and small businesses.
  • Help connecting printers to laptops, desktops, phones, and tablets.
  • Plain-English explanation of what went wrong and how to avoid it.

View complete printer and scanner help details.

Wi-Fi & Network Help

Good Wi-Fi matters for work, streaming, phones, tablets, smart TVs, printers, and cameras.

  • Router and modem troubleshooting.
  • Wi-Fi dead zones, weak signal, and connection dropouts.
  • Mesh Wi-Fi setup for larger homes or problem areas.
  • Secure Wi-Fi settings, passwords, and guest network guidance.
  • Smart TV, streaming device, and home office connection support.

View complete Wi-Fi and network support details.

Phone, Tablet & New Device Setup

New tech should make life easier. I can set up the device correctly from the start and show you how to use it.

  • iPhone, Android, iPad, tablet, laptop, and desktop setup.
  • Photo, contact, document, and file transfer from old devices.
  • Email, iCloud, Google, Microsoft, and OneDrive setup.
  • App installation, accessibility settings, and personalized walkthroughs.
  • One-on-one coaching so you feel comfortable using the device.

Data Transfer & Backup Help

I help move, organize, and protect important files, photos, and documents.

  • Transfer files from an old computer to a new computer.
  • Move photos and documents to an external hard drive.
  • Set up OneDrive, Google Drive, iCloud, or local backup options.
  • Basic file recovery attempts when a device or drive is still accessible.
  • Referral guidance if advanced clean-room recovery is needed.

Security, Scam Prevention & Account Safety

A strange pop-up, email, or fake support call can be stressful. I can check what happened and help you secure the device and accounts.

  • Review suspicious pop-ups, emails, links, and account activity, see the fake-popup safety guide.
  • Malware scans and basic security checks.
  • Password cleanup and password manager guidance, including Bitwarden.
  • Two-factor authentication setup for important accounts.
  • Privacy settings, safer browsing habits, and scam awareness coaching.

View complete virus removal and scam help details.

Patient Senior Tech Support

Patient, plain-English help for older adults who want to feel more comfortable with their tech.

  • No jargon, judgment, or rushed explanations.
  • Help with phones, tablets, computers, email, printers, and video calls.
  • Step-by-step guidance for common daily tasks.
  • Optional simple notes or cheat sheets for repeatable steps.
  • Support for adult children helping a parent get reliable local help.

Small Business Tech Support

On-site tech help for small offices, solo workers, shops, and local businesses.

  • Workstation setup, cleanup, and troubleshooting.
  • Office printer and scanner support.
  • Wi-Fi, router, and basic network troubleshooting.
  • Email, Microsoft 365, account, and file organization help.
  • Security basics, scam awareness, and backup guidance.

Electronics Recycling & Free E-Waste Pickup

Free scheduled pickup is available for approved electronics in Wallingford, Durham, Cheshire, North Haven, and Meriden.

How It Works

What to Expect When You Contact SilverTech Assist LLC

You do not need to know the tech terms. Tell me what is not working, and I will help you choose the next step.

1. Tell Me What Is Going On

Call, text, email, or book online. Share the device, the issue, your town, and whether the problem is urgent.

2. I Ask Simple Questions

I may ask what device you have, what the error says, and when the problem started.

3. We Schedule an On-Site Visit

I come to your home or small business and check the issue in its normal setup.

4. You Get Clear Next Steps

I explain what I found in plain English. You get clear options without pressure or unnecessary sales pitches.

Privacy & Trust

Respectful Help With Your Personal Technology

Your devices may hold private photos, email, passwords, financial accounts, medical portals, and business files. I handle your tech and personal information with care and respect.

Patient, Local, and Professional

SilverTech Assist LLC is a local Wallingford business. I provide patient, plain-English help for homeowners, older adults, families, and small businesses.

No Guesswork Pricing

You will know the hourly rate before you book. Standard service is $55 per hour. Priority or emergency service is $75 per hour when available. I discuss parts, hardware, software, and subscriptions before purchase.

Service Questions

Quick Answers Before You Call

Do You Come to Homes and Small Businesses?

Yes. I provide on-site tech support for homes and small businesses in Wallingford, CT and nearby towns.

What Should I Have Ready Before the Visit?

Have the device, charger, printer, router, passwords you already know, and any error messages available. If you are not sure, that is okay.

Can You Help If I Think I Clicked on a Scam?

Yes. I can review the device, check for suspicious activity, help secure accounts, and explain safer next steps.

Do You Offer Emergency or Priority Help?

Priority or emergency help may be available at $75 per hour. It depends on the schedule and location. I confirm the rate before you book.

Service Area

Serving Wallingford and Nearby Connecticut Towns

SilverTech Assist LLC is based in Wallingford, CT. I also provide on-site tech support in North Haven, Meriden, Cheshire, Hamden, Durham, Middlefield, Southington, and other nearby towns when the schedule allows.

Ready for Help?

Get Patient, On-Site Tech Support From SilverTech Assist LLC

Tell Dan what is going on. You do not need to know the tech terms. He will help you choose the next step.

Not sure what service you need? Just call or text Dan and describe what is happening. Running a small business instead of a home? See small business IT support. Curious how a visit actually goes? See what to expect.

Call Dan Text Dan