On-Site Tech Support
$55/hour
For most computer, device, printer, Wi-Fi, and account support requests.
- ✓Slow computer troubleshooting.
- ✓Printer and Wi-Fi help.
- ✓New device setup.
- ✓Email, account, and general tech support.
No Guesswork Pricing
Standard Service
Repair & Cleanup
When Available
Simple, Clear Rates Before You Schedule
On-site computer repair and tech support for homes and small businesses in Wallingford and nearby Connecticut towns.
BBB Accredited • Wallingford Local • Clear Hourly Rates Before Scheduling
Computer Repair Help
$55/hour
For deeper troubleshooting, system cleanup, updates, transfers, and repair work.
- ✓Virus and malware cleanup.
- ✓Operating system reinstall support.
- ✓Data transfer and backup help.
- ✓PC tune-ups and performance cleanup.
Priority or Emergency Help
$75/hour
For urgent issues or front-of-line scheduling when available. Often same-day, depending on the schedule.
- ✓Priority scheduling, often same-day when available.
- ✓Urgent computer, printer, or Wi-Fi problems.
- ✓Time-sensitive small business support.
- ✓Best handled by calling or texting directly.
No guesswork: You will know the hourly rate before you book. I discuss parts, hardware, accessories, paid software, and subscriptions before you buy them. More questions about how a visit works? Check the FAQ.
Satisfaction Guaranteed
If something is not resolved the way we discussed during the visit, tell me and I will make it right. That is the standard I hold myself to on every visit.
Payment Methods
Accepted payment methods: cash, personal check, or Venmo.
Referral Discount
Send a neighbor or friend my way. If they mention your name when booking, you both get $10 off your next visit.
Common Service Examples
Computer Repair and Tech Support Services
Most visits use the standard $55 per hour rate. The $75 rate applies only to priority or emergency requests when available.
| Service Type | Description | Rate |
|---|---|---|
| Virus & Malware Removal | System scan, removal of malicious software, and security-focused guidance. | $55/hr |
| Operating System Reinstall | Clean reinstall of Windows or macOS when appropriate, including updates. | $55/hr |
| Hardware Upgrade Support | Installation support for RAM, SSD drives, or other approved replacement parts. | $55/hr |
| Data Transfer & Backup | Moving files from an old computer to a new one or setting up backup options. | $55/hr |
| PC Tune-Up & Cleaning | Removing unnecessary software, checking startup items, updates, and performance issues. | $55/hr |
Parts, batteries, drives, cables, accessories, software, and subscriptions cost extra when needed.
Pricing Questions
Clear Answers Before You Schedule
The goal is simple pricing that you can understand before you book.
How much does standard on-site tech support cost?
Standard on-site tech support is $55 per hour plus CT sales tax. This covers most computer, printer, Wi-Fi, device setup, account, and general tech help.
When does the priority or emergency rate apply?
Priority or emergency service is $75 per hour plus CT sales tax when available. This rate may apply to urgent, same-day, or front-of-line requests.
Are parts, software, and subscriptions included?
No. Parts, accessories, paid software, subscriptions, and replacement items cost extra. I discuss those costs with you before purchase.
Ready for Help?
Not Sure What Your Issue Will Cost?
Tell Dan what is going on. You do not need to know the tech terms. He will help you choose the next step.
Not sure what service you need? Just call or text Dan and describe what is happening. Prefer to reach out in writing? Use the contact form.