SilverTech Assist provides patient, on-site computer repair and technology support for North Haven homeowners, seniors, families, home offices, and small businesses. Service is available across residential areas and business corridors near the Town Green, Washington Avenue, Universal Drive, Montowese, Clintonville, and surrounding neighborhoods, depending on scheduling.
BBB Accredited • Clear Hourly Rates • Plain-English Explanations
Technology problems are often connected. A printer may appear offline because the Wi-Fi network changed, Microsoft 365 may stop syncing because an account needs attention, or a slow computer may be affected by storage, updates, unwanted software, or aging hardware. On-site troubleshooting makes it possible to test the complete setup instead of guessing from one disconnected device.
North Haven combines established residential neighborhoods with active commercial and small-business areas near Route 5, I-91, Washington Avenue, and Universal Drive. Dan can help where the technology is actually used, whether the problem involves one home computer, a shared printer, a home-office network, or several devices at a small business.
Help for Windows PCs and Macs that are slow, freeze, fail updates, show repeated warnings, or have become difficult to use. Dan checks the likely cause and explains the available repair or replacement options without unnecessary pressure.
Assistance with offline printers, scanning failures, Wi-Fi dropouts, router setup, weak coverage, and computers or mobile devices that no longer communicate correctly. The full network can be tested during the visit.
Support for Microsoft 365, email, shared printers, account access, cloud storage, backups, new workstations, data transfers, safer login settings, and common technology problems that interrupt daily work.
Whether you need help at a home near the Town Green, a home office in Montowese or Clintonville, or a small business near Washington Avenue or Universal Drive, SilverTech Assist provides practical troubleshooting with plain-English explanations. The hourly rate is confirmed before scheduling.
Yes. SilverTech Assist provides on-site support for North Haven homeowners, home offices, and small businesses, subject to scheduling and travel availability.
Yes. Dan can troubleshoot computers, printers, Wi-Fi, email, Microsoft 365, shared files, backups, and related setup problems for small offices that do not need a full-time IT department.
Usually, no. Leave the equipment connected unless Dan gives you different instructions. Seeing the normal setup is important for printer, Wi-Fi, and network problems.
Call or text (203) 514-2151, use the contact form, or book online. Include your North Haven location and a plain-English description of the problem.
On-site service may also be available in nearby communities such as Hamden, New Haven, Wallingford, East Haven, Branford, and other listed Connecticut towns, depending on scheduling and distance. Review the current service areas or contact Dan to confirm availability.