SilverTech Assist provides patient, on-site computer repair and technology support for New Haven homeowners, families, older adults, home offices, and small businesses. From apartments near Downtown and Yale to homes in East Rock, Westville, Wooster Square, and surrounding neighborhoods, Dan comes to your location so the problem can be checked where it actually happens.
BBB Accredited • Clear Hourly Rates • Plain-English Explanations
Many technology problems are easier to diagnose on-site. A printer may fail because of the home network, a laptop may be slow because of software and storage issues, or a small office may have several devices that no longer communicate correctly. Dan can review the complete setup instead of asking you to disconnect everything and carry it to a shop.
Service is available throughout New Haven depending on scheduling and travel distance, including Downtown, East Rock, Westville, Wooster Square, Fair Haven, Morris Cove, and neighborhoods near the New Haven Green. You do not need to know the technical name of the problem before calling—describe what is happening in your own words.
Help for Windows PCs and Macs that start slowly, freeze, display constant pop-ups, struggle with updates, or no longer perform the way they should. Dan checks the underlying cause, explains whether repair or replacement makes sense, and avoids unnecessary upgrades.
Troubleshooting for offline printers, failed scanning, weak wireless coverage, router problems, and devices that repeatedly lose their connection. On-site service makes it possible to test the actual network, printer, and room-to-room signal conditions.
Assistance with new computers, phones, tablets, email, Microsoft 365, cloud storage, data transfers, password cleanup, two-factor authentication, suspicious warnings, scam concerns, and safer everyday settings.
Whether you are working from a home office in Westville, setting up a printer near East Rock, helping a family member with a new device, or trying to restore reliable Wi-Fi in a small business, SilverTech Assist focuses on clear answers and a practical next step. The hourly rate is confirmed before scheduling.
Yes. SilverTech Assist provides on-site support at homes, home offices, and small businesses so the computer, printer, Wi-Fi, or device issue can be checked in its normal environment.
Common requests include Windows and Mac computers, printers, scanners, routers, Wi-Fi, smartphones, tablets, email, Microsoft 365, cloud storage, data transfers, backups, account access, and security concerns.
Usually, no. Leave the equipment connected unless Dan gives you different instructions. Seeing the complete setup is especially useful for printer, network, and home-office problems.
Call or text (203) 514-2151, use the contact form, or book online. Include your New Haven neighborhood and a plain-English description of the issue.
On-site service may also be available in nearby communities such as East Haven, West Haven, North Haven, Hamden, Woodbridge, Orange, Branford, and other listed Connecticut towns, depending on scheduling and distance. Review the current service areas or contact Dan to confirm availability.