SilverTech Assist provides patient, on-site computer repair and tech support in New Haven. Dan helps homeowners, older adults, families, home offices, and small businesses. He comes to your location and checks the problem in its normal setup.
BBB Accredited • Clear Hourly Rates • Plain-English Explanations
Many tech problems are easier to diagnose on-site. A printer may fail because of the home network, a laptop may be slow because of software and storage issues, or a small office may have several devices that no longer communicate correctly. Dan can review the complete setup instead of asking you to disconnect everything and carry it to a shop.
Service is available throughout New Haven when the schedule and travel distance allow, including Downtown, East Rock, Westville, Wooster Square, Fair Haven, Morris Cove, and neighborhoods near the New Haven Green. You do not need to know the tech term for the problem. Just describe what is happening in your own words.
Help for Windows PCs and Macs that start slowly, freeze, display constant pop-ups, struggle with updates, or no longer perform the way they should. Dan checks the underlying cause, explains whether repair or replacement makes sense, and avoids unnecessary upgrades.
Help with offline printers, failed scanning, and connections that drop out. In New Haven apartments and condos the usual cause is a crowded wireless environment, where a dozen neighboring networks compete on the same channels. That has to be measured in your unit, so see Wi-Fi and network support.
Help with new computers, phones, tablets, email, Microsoft 365, cloud storage, data transfers, password cleanup, two-factor sign-in, suspicious warnings, scam concerns, and safer everyday settings.
In New Haven apartments and condos, the most common Wi-Fi problem is not your equipment at all. It is a dozen neighboring networks competing on the same channels. That is invisible from the outside and needs to be measured in your unit. Dan checks interference, equipment, and settings together, then explains the practical fix.
Yes. SilverTech Assist offers on-site help at homes, home offices, and small businesses so the computer, printer, Wi-Fi, or device issue can be checked in its normal environment.
Common requests include Windows and Mac computers, printers, scanners, routers, Wi-Fi, smartphones, tablets, email, Microsoft 365, cloud storage, data transfers, backups, account access, and security concerns.
Usually, no. Leave the equipment connected unless Dan gives you different instructions. Seeing the complete setup is especially useful for printer, network, and home-office problems.
Call or text (203) 514-2151, use the contact form, or book online. Include your New Haven neighborhood and a plain-English description of the issue.
On-site service is also regularly available in North Haven, Hamden, and Wallingford, and may extend to East Haven, West Haven, Woodbridge, Orange, and Branford when the schedule and travel distance allow. Review the full service area list or call Dan with your town.